Sunday, April 27, 2008

Disheartening

Sometimes I wonder why people like me even bother to try and help others.

Following the problems at Support for Healing, I raised a JIRA ticket about the issue of a backup plan in the event that, for some reason, an individual sim owner doesn't manage to get a tier payment through on time.

Along come Mercia McMahon and Lex Neva (Lex isn't even a member of the Support for Healing group) and neither bothers to actually find out about the situation before they open their mouths.

Mercia first:

This is not going to be changed in the short-term and I understand that the Description is over-stated. The owner's account is still active and the island is not in immediate danger.
Management teams are fine until there is a dispute, I can understand LL restricting an island to single avatar ownership, and as private regions are not part of the mainland tier system there is no way for groups to own one. A solution would be to create a parallel system of private region tier, so that groups can own private regions and so tier payments can be shared.


Okay, let's go through the actual facts

  • First of all, Zafu's account isn't active. What Mercia did was use the beta "Search All" to look up his account, and for some reason it showed. She never bothered to look up the nonbeta "search people" system, where his account doesn't show. Incidentally, in a later posting I'll get to in a moment, she doesn't take responsiblity for or apologise for her incorrect posting; it's clearly "a problem" with the Beta system.
  • Secondly, we have no way of telling whether the island is in immediate danger, so to say it simply isn't is wrong. As we don't know (for some reason best known to himself Zafu won't tell anyone) what day tier is paid, we don't know what day we need to aim for, and thus we don't know if we need to put our hands in our own pockets as a management team to keep the island, should the tier day draw near and the donations meter still be at 25%
  • Thirdly, her "solution" simply doesn't apply to the situation here. It's not relevant to this issue at all, because this issue is about a problem that already exists not about possibly presenting it in the future.
It should also be noted, I feel, that when I was talking to another SfH member about a recent depression support group, who was there making a LOT of use of the service? Mercia McMahon. Shame she can't show a little support for the service she seems to find so valuable.

Now Lex Neva:
> ...as the sim owner won't tell us on what day of the month tier is due.

Simply put, if you don't have full cooperation of the sim owner, I don't think it's a good idea for LL to let you step in and take over the island or island payments. Wouldn't it be messy if a quietly predatory group of "helper" managers managed to wrest control of an island away from its owner simply because they had something come up in RL and weren't able to keep current in SL? I know you assured us that's not what you're doing here... but how is LL to make that judgement in all cases? How can they do that without spending many hours of LL worker time per island?

It IS possible for non-profit corporations to hold islands and accounts in SL. I believe they can even get a discount. It seems like that kind of organization is necessary for such an important island as this one.
Let's have a look at this one.

  • In Lex's mind, or at least in his posting, if the sim owner isn't always standing right behind the management team, it's better for the sim to vanish due to nonpayment than LL to talk to the management team. Sorry, everyone who needs the help and support of Supportforhealing, but if Zafu doesn't want to continue or to even talk to the management team, then in Lex's mind LL should simply kill off the sim. Who needs it anyway?
  • Secondly, and MOST outrageous (and this really had me pissed off) - far from doing good works in trying to make sure the island didn't vanish, Indy, I and all the others in the management team are trying to take over the island. This from someone who isn't even a member of the group. Linden Labs should remove the island rather than let us take it over even if that's not what we're trying to do.
  • Thirdly, the "non-profit corporation" he's talking about requires American non-profit corporation status. Support for Healing is an English charity. It doesn't have either the means nor the legal knowhow to register for NPC status in America, nor, to be honest, does it really want to. I was told at some point that we do still get the discount - I don't know if this is true or not - but if there's no mechanism for LL to recognise non American charities, that's their failing and something they need to look at.
Following rather a strongly worded correction of Mercia's points, she did respond with

@Wildcat. "If you search for the sim owner under Search -> People there are no results returned, because that account is NOT active. " Yes, but if you search for their first name in All, they are top of the list. I should have remembered that All is Beta, so a problem has been spotted there.

No "oops, I was wrong". No "Aha, I've checked and yes, that is actually the state." No apology. Seems a lot of people who cruise the JIRA looking for issues to comment on don't actually feel the need to do any research about what they're commenting on, which is really annoying.

In the meantime I'm working on the possibility after my move this week of resigning from Support for Healing. There's only so much I'm prepared to fight. The only thing keeping me there is guilt about dropping poor Industria Dowler into the unenviable situation of being the ONLY one apparently pro-actively interested in keeping it going; I don't really want to do that to her.

But really, from the point of view of the rest of the way things are working out, I simply don't want to fight any more... I'm still coming across people who don't even KNOW of the JIRA ticket despite the group announcement I made (did these people simply cancel the announcement without actually reading it?) and so they aren't voting, aren't making their voices heard... and if the island DOES disappear, they'll wonder how come it got this bad and they didn't hear about it?

Friday, April 25, 2008

Reflections on my time in SL (Bumped)

Once upon a time, there was a tavern
Where we used to raise a glass or two
Remember how we laughed away the hours,
Think of all the great things we would do


When I first came to SL I was gobsmacked. The system held so much promise, made boundaries so much smaller. It wasn't long before I found Support for Healing, and not long after that I founded Listening Ear, for helping those who felt uncomfortable talking in a group environment. This was my home away from home, and when I lost people RL I could come here, where there was no death, and still be helpful.

There was even a darker side to SL, where I could indulge my fantasies, in the hope I might find respite from numerous ghosts that had haunted me over the years...

Then, the busy years went rushing by us
We lost our starry notions on the way
If, by chance, I'd see you in the tavern,
We'd smile at one another and we'd say


Time passed. Rules changed. Arguments broke out about paid accounts vs free accounts. I moved countries, and somewhere along the way my first ever account was deleted, my land in Disl recycled, my possessions deleted. When I came back to SL after settling in another country, Support for Healing was a ghost island, regular meetings cancelled, hosts drawn from helping to dealing with RL matters. A very few people I managed to re-establish contact with. A few names I still try to look up every so often. I exchanged many a happy word with one person in particular, but I have no idea if she comes on any more... I've never actually seen her online, and now the system has changed so that you can't see the online/offline state of someone unless they allow it - which I still think is a deliberate cop-out to stop Lindens being IMd when they take no notice of the help request channel...

Just tonight, I stood before the tavern
Nothing seemed the way it used to be
In the glass, I saw a strange reflection
Was that lonely woman really me?


When I first came to SL I was an escort for a while, to make enough Linden Dollars to survive. During my prowling today I was asked for sex in the usual pidgeon english that is a dead giveaway the person I'm talking to either doesn't speak good english, or is well under the age the mature grid requires, or both. With things like first land disposed of, and RL politics in the form of various countries politicians invading SL to canvass for any votes they could get... I just felt the loneliness very strongly. I looked at the glass of the monitor, and I did indeed see a strange reflection of myself, and wonder - IS this really me, is this what I've become, and all I can ever be?

Through the door, there came familiar laughter
I saw your face and heard you call my name
Oh, my friend, we're older but no wiser
For in our hearts, the dreams are still the same


I watch the happenings these days at places like CaRP and Support for Healing from the sidelines. I see familiar faces, hear people occasionally greet me... all the dreams are gone now, gone to dust, as time passes and Second Life gets more restrictive, more unstable and more filled with people who just want to fulfill sexual fantasies with this unmoderated medium...

Those were the days, my friend
We thought they'd never end
We'd sing and dance forever and a day
We'd live the life we'd choose
We'd fight and never lose
Those were the days, oh yes, those were the days


Very little holds me to SL now... the few people I mention in my web profile, the occasional genuine cry for help that I can in some small way help... but very little else. Some days I just long to fade.

One day, I shall fade from SL. I will close my account, and click the magic button in control panel that officially kills me from the system. Few will notice, few will care.

It's just another lost dream, after all.

Stay safe.

(lyrics: Mary Hopkins - Those were the days, my friend)

Thursday, April 24, 2008

Support for Healing is dying, and with it my SL purppose

I can't help but recognize one fact this month.

Support for healing is dying.

At the beginning of the month the domain hosting for supportforhealing.com was not renewed. It's now in its "grace period" prior to being deleted. Despite on a number of occasions me suggesting we moved it to a domain I administer, there has yet to be an answer.

This morning, the person I would have appointed as manager of the island helpers in the event that I needed to leave second life abruptly left, deleting all his prims on the island. This came as a shock to me since I have no idea why he left. He also unfriended me, so I don't know if he'll respond to my IM about it.

There's a donation meter on the island now. I'm given to understand that this months tier is okay, but so far next months tier is in doubt. The donation meter was at 20% when I last looked.

It looks like the island that drew me to SL in the first place is in its death throws, and may close within the next two months. If it does, with my new job an increasing demand on my time, I may well leave SL myself. It's sad to think about this, but I may end up moving on simply because what I loved more than anything about SL has died. Blue Angel memorial garden closed last month, and if Support for Healing goes the same way, Untameable Wildcat will quietly die with it.

I doubt anyone will notice.