Disheartening

Sometimes I wonder why people like me even bother to try and help others.

Following the problems at Support for Healing, I raised a JIRA ticket about the issue of a backup plan in the event that, for some reason, an individual sim owner doesn't manage to get a tier payment through on time.

Along come Mercia McMahon and Lex Neva (Lex isn't even a member of the Support for Healing group) and neither bothers to actually find out about the situation before they open their mouths.

Mercia first:

This is not going to be changed in the short-term and I understand that the Description is over-stated. The owner's account is still active and the island is not in immediate danger.
Management teams are fine until there is a dispute, I can understand LL restricting an island to single avatar ownership, and as private regions are not part of the mainland tier system there is no way for groups to own one. A solution would be to create a parallel system of private region tier, so that groups can own private regions and so tier payments can be shared.

Okay, let's go through the actual facts

• First of all, Zafu's account isn't active. What Mercia did was use the beta "Search All" to look up his account, and for some reason it showed. She never bothered to look up the nonbeta "search people" system, where his account doesn't show. Incidentally, in a later posting I'll get to in a moment, she doesn't take responsiblity for or apologise for her incorrect posting; it's clearly "a problem" with the Beta system.
• Secondly, we have no way of telling whether the island is in immediate danger, so to say it simply isn't is wrong. As we don't know (for some reason best known to himself Zafu won't tell anyone) what day tier is paid, we don't know what day we need to aim for, and thus we don't know if we need to put our hands in our own pockets as a management team to keep the island, should the tier day draw near and the donations meter still be at 25%
• Thirdly, her "solution" simply doesn't apply to the situation here. It's not relevant to this issue at all, because this issue is about a problem that already exists not about possibly presenting it in the future.

It should also be noted, I feel, that when I was talking to another SfH member about a recent depression support group, who was there making a LOT of use of the service? Mercia McMahon. Shame she can't show a little support for the service she seems to find so valuable.

Now Lex Neva:

> ...as the sim owner won't tell us on what day of the month tier is due.

Simply put, if you don't have full cooperation of the sim owner, I don't think it's a good idea for LL to let you step in and take over the island or island payments. Wouldn't it be messy if a quietly predatory group of "helper" managers managed to wrest control of an island away from its owner simply because they had something come up in RL and weren't able to keep current in SL? I know you assured us that's not what you're doing here... but how is LL to make that judgement in all cases? How can they do that without spending many hours of LL worker time per island?

It IS possible for non-profit corporations to hold islands and accounts in SL. I believe they can even get a discount. It seems like that kind of organization is necessary for such an important island as this one.

Let's have a look at this one.

• In Lex's mind, or at least in his posting, if the sim owner isn't always standing right behind the management team, it's better for the sim to vanish due to nonpayment than LL to talk to the management team. Sorry, everyone who needs the help and support of Supportforhealing, but if Zafu doesn't want to continue or to even talk to the management team, then in Lex's mind LL should simply kill off the sim. Who needs it anyway?
• Secondly, and MOST outrageous (and this really had me pissed off) - far from doing good works in trying to make sure the island didn't vanish, Indy, I and all the others in the management team are trying to take over the island. This from someone who isn't even a member of the group. Linden Labs should remove the island rather than let us take it over even if that's not what we're trying to do.
• Thirdly, the "non-profit corporation" he's talking about requires American non-profit corporation status. Support for Healing is an English charity. It doesn't have either the means nor the legal knowhow to register for NPC status in America, nor, to be honest, does it really want to. I was told at some point that we do still get the discount - I don't know if this is true or not - but if there's no mechanism for LL to recognise non American charities, that's their failing and something they need to look at.

Following rather a strongly worded correction of Mercia's points, she did respond with

@Wildcat. "If you search for the sim owner under Search -> People there are no results returned, because that account is NOT active. " Yes, but if you search for their first name in All, they are top of the list. I should have remembered that All is Beta, so a problem has been spotted there.

No "oops, I was wrong". No "Aha, I've checked and yes, that is actually the state." No apology. Seems a lot of people who cruise the JIRA looking for issues to comment on don't actually feel the need to do any research about what they're commenting on, which is really annoying.

In the meantime I'm working on the possibility after my move this week of resigning from Support for Healing. There's only so much I'm prepared to fight. The only thing keeping me there is guilt about dropping poor Industria Dowler into the unenviable situation of being the ONLY one apparently pro-actively interested in keeping it going; I don't really want to do that to her.

But really, from the point of view of the rest of the way things are working out, I simply don't want to fight any more... I'm still coming across people who don't even KNOW of the JIRA ticket despite the group announcement I made (did these people simply cancel the announcement without actually reading it?) and so they aren't voting, aren't making their voices heard... and if the island DOES disappear, they'll wonder how come it got this bad and they didn't hear about it?

Reflections on my time in SL (Bumped)

Once upon a time, there was a tavern
Where we used to raise a glass or two
Remember how we laughed away the hours,
Think of all the great things we would do


When I first came to SL I was gobsmacked. The system held so much promise, made boundaries so much smaller. It wasn't long before I found Support for Healing, and not long after that I founded Listening Ear, for helping those who felt uncomfortable talking in a group environment. This was my home away from home, and when I lost people RL I could come here, where there was no death, and still be helpful.

There was even a darker side to SL, where I could indulge my fantasies, in the hope I might find respite from numerous ghosts that had haunted me over the years...

Then, the busy years went rushing by us
We lost our starry notions on the way
If, by chance, I'd see you in the tavern,
We'd smile at one another and we'd say


Time passed. Rules changed. Arguments broke out about paid accounts vs free accounts. I moved countries, and somewhere along the way my first ever account was deleted, my land in Disl recycled, my possessions deleted. When I came back to SL after settling in another country, Support for Healing was a ghost island, regular meetings cancelled, hosts drawn from helping to dealing with RL matters. A very few people I managed to re-establish contact with. A few names I still try to look up every so often. I exchanged many a happy word with one person in particular, but I have no idea if she comes on any more... I've never actually seen her online, and now the system has changed so that you can't see the online/offline state of someone unless they allow it - which I still think is a deliberate cop-out to stop Lindens being IMd when they take no notice of the help request channel...

Just tonight, I stood before the tavern
Nothing seemed the way it used to be
In the glass, I saw a strange reflection
Was that lonely woman really me?


When I first came to SL I was an escort for a while, to make enough Linden Dollars to survive. During my prowling today I was asked for sex in the usual pidgeon english that is a dead giveaway the person I'm talking to either doesn't speak good english, or is well under the age the mature grid requires, or both. With things like first land disposed of, and RL politics in the form of various countries politicians invading SL to canvass for any votes they could get... I just felt the loneliness very strongly. I looked at the glass of the monitor, and I did indeed see a strange reflection of myself, and wonder - IS this really me, is this what I've become, and all I can ever be?

Through the door, there came familiar laughter
I saw your face and heard you call my name
Oh, my friend, we're older but no wiser
For in our hearts, the dreams are still the same


I watch the happenings these days at places like CaRP and Support for Healing from the sidelines. I see familiar faces, hear people occasionally greet me... all the dreams are gone now, gone to dust, as time passes and Second Life gets more restrictive, more unstable and more filled with people who just want to fulfill sexual fantasies with this unmoderated medium...

Those were the days, my friend
We thought they'd never end
We'd sing and dance forever and a day
We'd live the life we'd choose
We'd fight and never lose
Those were the days, oh yes, those were the days

Very little holds me to SL now... the few people I mention in my web profile, the occasional genuine cry for help that I can in some small way help... but very little else. Some days I just long to fade.

One day, I shall fade from SL. I will close my account, and click the magic button in control panel that officially kills me from the system. Few will notice, few will care.

It's just another lost dream, after all.

Stay safe.

(lyrics: Mary Hopkins - Those were the days, my friend)

Support for Healing is dying, and with it my SL purppose

I can't help but recognize one fact this month.

Support for healing is dying.

At the beginning of the month the domain hosting for supportforhealing.com was not renewed. It's now in its "grace period" prior to being deleted. Despite on a number of occasions me suggesting we moved it to a domain I administer, there has yet to be an answer.

This morning, the person I would have appointed as manager of the island helpers in the event that I needed to leave second life abruptly left, deleting all his prims on the island. This came as a shock to me since I have no idea why he left. He also unfriended me, so I don't know if he'll respond to my IM about it.

There's a donation meter on the island now. I'm given to understand that this months tier is okay, but so far next months tier is in doubt. The donation meter was at 20% when I last looked.

It looks like the island that drew me to SL in the first place is in its death throws, and may close within the next two months. If it does, with my new job an increasing demand on my time, I may well leave SL myself. It's sad to think about this, but I may end up moving on simply because what I loved more than anything about SL has died. Blue Angel memorial garden closed last month, and if Support for Healing goes the same way, Untameable Wildcat will quietly die with it.

I doubt anyone will notice.

MetaLIFE: New social networking tool or spam-generator?

A short while ago I was asked to try out a new social networking tool called MetaLIFE. From the outset it struck me as quite well coded, with a lot of thought having gone into it. It wasn't perfect yet (what is?) as it was still hardcoded to use channel 8 which upset other scripted items, including Psyke's security orb, which could cause the MetaHUD to become quite confused (and, it appeared to me, rather distressed) when it couldn't obey the commands it thought it was being given.

But for a social networking system it is pioneering. It allows you to "follow", or track, the activities of other residents (I do have some worries that they might fall foul of privacy rules here, but time will tell) and get little messages whenever someone you're "following" does something. Likewise, people choosing to "follow" you will be told when you buy something, choose to "follow" someone else, comment a profile or other such things.

Originally this was quite quaint fun, and I did enjoy it.

But then someone scripting the MetaHUD made a real mistake in my opinion. They altered the way it worked so that it started sending offline messages to a subscribers email. And worse than that there STILL doesn't exist the ability to regulate that from the MetaHUD itself. Again, it's hard coded. The only options you have to stop that are to stop "following" residents, or to choose to stop SL from sending you offline IM's to email (which in my case isn't an option since I must receive urgent calls relating to SupportforHealing's Listening Ear project). Of course, if you DO do that then you risk getting "capped" by SL, which has a limit to the number of offline IMs and messages it will store.

At present, I'm only "following" one resident who is particularly busy. But that single resident's activities have sent me 11 emails on March 12th, six on the 13th and (at the time of this entry) 4 today. And that's one resident. Multiply this by 10 if it did become popular and suddenly you have a serious email problem. Already due to the frequency, length and content, my Mozilla Thunderbird has started to classify incoming MetaLIFE messages as junk mail.

I'm not sure that it isn't right.

Why does this come as such a surprise?

Recently, since Support for Healing declared a financial crisis when our founder, Zafu Diamond, was not able to afford to pay island tier prices to Linden Labs on his own, I've had my eyes opened to a major misperception.

I've spoken to quite a few people, on the island and off it, about fundraising. Inevitably the topic of conversation will come around to the organizations legal standing, in terms of whether support for healing is genuinely a non-profit making charitable organization. The statutory requirements of the United States are mentioned, and I'm asked about SfH's compliance with them.

Then comes the bombshell.

Support for Healing is not an American project. It never has been. Our co-founders both live in the UK. When I tell people that, particularly if they come from the US, their reaction is almost identical in every case - they never considered, for one brief moment, that an organization that does such good works would exist in any country but the United States. It takes them completely off guard that Support for Healing would have gained it's charitable status in a different country.

I have to ask myself why this does come as such a surprise. The reactions of a lot of Americans I've spoken to is quite telling, in that reflected in their (justified) national pride about the charitable works of some American organizations overseas, is the growing sentiment that only Americans would think about doing something like Support for Healing. There's less of a surprise factor in the reactions of non-US residents, and indeed less of a disbelief factor as well. Less often do I get asked "are you serious?" by a non-US resident when I say that SfH is UK based.

I've seen other support groups in Second Life, and I've seen quite a lot of commercialism in terms of any support group needing to be paid for. That will never happen at Support for Healing. We do embody the Buddhist belief of our founder in that SfH is neither religious nor discriminating. We do what we do as volunteers, because we seek to help others; no other reason than that. Surely, this can happen anywhere in the world, not just the US?

The Story of Stuff

Guest blogged by Whisperwolf, with comments from Wildcat.

Browsing the internet I came across one of the best short animation-films I've ever seen. Called the story of stuff and presented by a lady called Annie Leonard, this film exposes the true cost behind todays society of use-and-throw-out. One really shocking thing that she said, which I checked out (and found to be true) was a true reflection of consumerism. What did President Bush tell people to do in the days after 9/11? (apart from bomb Iraq, I mean.) Pray? Spend time with families? Grieve? No. He told us to shop. Don't let the terrorists win, continue our daily way of life - in fact, we should shop more just to spite the terrorists. Yeah, that'll show them.

Do everyone a favour. Watch the film yourself, and when you've watched it, publicize it. Tell everyone you can think of about it. Blog about it, as I have done. Perhaps THE most important point she makes is that it isn't too late to take this back off the corporations. But time IS running out. The planet's resources are not finite. Watch. Care. Get involved. The planet is depending on you.

You know, wondering around in Second Life I see the echoes of the consumer society. Second Life is the ultimate utopia for consumer spending, where shopping is god, but ultimately there are no production costs, no problem with disposal, no using the planets resources. I look at Second Life and I see that its training us to think like consumers. Want your own land? Consumer. Even if you get your own land, you're going to want stuff to put on it. Even if you don't, every day there are group IM's about costume events where virtual money is up for grabs, but to enter you've first got to have the costume... so get out there and buy, buy, buy.

I was somewhat shocked to see on the television adverts for the latest version of the popular board game Monopoly. It's now available in a CREDIT CARD edition, complete with a mini computer (batteries not included of course). Each player has a credit card and when they land on someone elses property they use their credit card to pay the rental bill. They don't even have to work out the bills any more, it's all done by the little computer. One of the main parts of monopoly when I was a girl was doing the maths yourself, and if you got it wrong or wasn't paying attention and didn't notice before the next player rolled the dice for your turn, then you forfeited collecting that rent. It helped teach maths. That's gone in this version.

And you want to know what is saddest? What's the most likely way the kids will see their parents buying this new version of Monopoly? With a credit card.

I'm tempted to start an alternative sim, one where people donate things to be given away. One where with every giveaway, people are alerted by notecard and links to things they can do to save the first life world. Whisperwolf is right, time is running out... and we that play Second Life prefer to ignore that and take our consumerism into a virtual environment. But that won't stop the planets resources from being exhausted, and when they are - Second Life will cease to be, because it can only exist through the parts of the consumerism chain we all ignore or take for granted. When resources run out, and there's nothing left for power generation, so Second Life too will vanish.

Worth thinking about, worth doing something about, before time does run out.

Crossing borders

During the time I've been involved with Listening Ear at supportforhealing, I've seen a lot of cries for help. Some were obviously more a cry for attention, some were genuinely distressed people who needed help to find their sense of self, once they did so they were able to pick themselves up and go on.

But nothing could prepare me for a conversation I had today, and it wasn't even at the Listening Ear hut.

My spirits rose when I saw the online notification for someone I haven't seen in Second Life for a very long time. I was quick to greet the person and establish an IM conversation. Very quickly I realised that there was a serious problem.

People in genuinely suicidal moods (as opposed to depression or clinical depression) generally fit into one of two categories. The easier category to deal with is those who do something that draws attention to their mood; they can often be quickly identified and, although it can often be difficult, they generally are doing whatever it was that was identifiable because at a very deep down level they DON'T want to give up their existence, which is what someone trying to help them can use to find the key to then help them rediscover their sense-of-self. The harder category are those few people who are meticulously putting everything in order so that they can just slip into oblivion without any fuss and with as few as possible noticing. The person I spoke to was in that category.

In such cases, the ONLY warning sign is the putting things in order. And in these situations since they've already given up, giving such a person reason to go on living is one of the hardest things in existence. It brought me up short, and through a wall of tears forced me to consider something very seriously.

When we first met and got talking, I established fairly early on that the person I was talking with was married. That, to me, puts someone firmly off limits. If a guy is in a relationship, that's a sign to me that they are not for me to try and dissuade for my own personal gain. And yes, I'll admit it, I was tempted having seen this guys heart to tell him to dump his lifemate and come be with me. Perhaps more tempted than I've ever been in my entire life. But I didn't, and now I'm forced to confront the possibility that this was the wrong choice.

In our all-too-short conversation today it became apparent that this person has completely given up. His partner, I've always felt, was not a good choice for him; she uses him shamelessly, is lazy and unsupportive, and would much prefer getting attention than giving it. He has a business, but he told me today that he's winding that up. Alarm bells started ringing. I found myself in shock, ticking off the signs of someone who has lost all hope. His soul, as it were, seemed like it was already dead, and the following of his body was just a formality. Glib as I have been from time to time at Listening Ear, I found myself totally lost for a way to find SOME assurance that he could examine, even cling to, in order to pull himself up from the edge. I still find myself fingering a credit card I can't really afford to use, contemplating heading straight for the airport. If I truly believed it would do any good, I would do it.

But I don't. All the signs are that he's given up, and if that's so then there is nothing I - or anyone else - can do. And if that's the case the best I can do is respect his wishes - give him dignity in his slipping off into oblivion.

But I'll mourn. Oh, how I will mourn if he does indeed slip beyond my help. So many things, so much could have been... so much could be lost. I know he reads this blog, and I'm not trying to guilt trip him. What he decides to do is his choice, and no matter how much it affects me, he will always have my support and my love. If he wasn't sure of it before, he can be now.

I will go on, for those who I can help, for those who have still got enough of a sense of self that I can reach out and touch them and help them find the will to go on. I'm a healer, it's what I do. It's all that I do.

Even when I can't reach those I love.

Stay safe.